Select Catalog Here Select Catalog Here

Terms and Conditions

Home >> Terms and Conditions
Audio Accounts Products Images

TERMS AND CONDITIONS OF USE
Welcome to our online store. We are pleased to provide you with the goods and services described in this site subject to the following conditions. If you visit or shop at this site, you accept these conditions. Please read them carefully. In addition, when you use any current or future options on this site, you also will be subject to the guidelines and conditions applicable to such service or business.

ORDER TURN AROUND TIME
All orders are processed on the SAME business day if they are receive BEFORE 2pm (PST). If an order is received AFTER 2pm (PST), it will be processed on the NEXT business day (we are closed Saturday and Sunday). All Items may not be in stock at the time of your order. Your order and its selected shipping method are processed once the item is in stock at our shipping/ordering facility. Some items are shipped from an external warehouse, and may take up to 2 weeks to arrive to you.


DOMESTIC SHIPPING

U.P.S. Regular Ground
The following charges apply for the continental 48 States. Shipping costs to
Alaska , Hawaii and Puerto Rico are based on the weight and size of the package (contact us for a quote).

Invoice Total

Rate

up to $105.00

$12.95

up to $105.00

$14.95

$155 - $198.99

$17.95

$155 - $198.99

FREE

Note: Bike kits, complete motors, frames, Oversized Handlebars (i.e. Ape Hangers) and transmissions are subject to additional surcharges. Please call to obtain exact amount.

U.P.S. 2nd Day Air and Next Day Available
If you would like to have your order Expedited, with blue or red label, make sure to specify this in your order notes. It is also recommended that you call to verify your order Shipping total, and that it is Possible to have your order expedited.


INTERNATIONAL SHIPPING

United States Postal Service Global Express - Most International orders are shipped by USPS GLOBAL EXPRESS, as All Items we send overseas require a Tracking Number for Order Protection. (Contact us for a quote).

How do I know the cost of international shipping?
If you wish to know the cost of sending an international order, please place the order using our online order form, we will email you the shipping cost within 1 business day. Please check your email – customers who do not respond within 7 days will have the order cancelled. Once we receive your email or phone approval we will ship your order.

How are shipping rates calculated?
Shipping rates are calculated based on actual and dimensional weights. Dimensional weight is determined by using the International Air Transportation Association (IATA) volumetric standard. We attempt to keep the package size to a minimum when possible.


How can I pay for my international orders?
Choppers Cycle is unable to send any order C.O.D. on international orders. Payment due must be received by Visa, MasterCard, wire transfers or money orders in U.S. funds at time of placing order. For details for wire transfers please email micheleo@chopperscycle.com. Your order will be shipped once payment has been received. *We reserve the right to cancel any credit order and request payment in advance.

Canadian customers
All Canadian orders are shipped UPS (United Parcel Service) Standard to
Canada . We WILL NOT SHIP via USPS postal service. This is due to delays in customs, damage and lost goods. The customer is responsible for all additional fees imposed by the Canadian government.

Shipping to APO / FPO Alaska, Hawaii and Canada
These orders (APO/FPO,
Hawaii and Alaska ) are shipped via insured United States Postal Service Priority Mail.


CANCELLATION POLICY
All of are parts are Special Order. It is important that you are sure that the part you are ordering is the part you need. We have a one hour grace period for canceling orders, or order mistakes. You have 1 hour after you place an order to call us at 1-831-635-9698 to get a cancellation confirmation number. Only orders with a Cancellation Conformation Number are cancelled.

RETURN POLICY

All of are parts are Special Order. This means we cannot accept returns or exchanges on parts unless they were received damaged or you ordered the correct part but we sent you the incorrect part. It is important that you are sure that the part you are ordering is the part you need. If you have any questions about what is described, how many you should order of a given part, or the choice between several part numbers, please contact us before you place your order. You can call us at 1-831-635-9698 or contact us through our helpdesk here for information.

Please verify as soon as possible that the part(s) you received is correct and undamaged. If there is a problem with your order, you must contact us within 1 business day to document the problem.

All returns must have a Returned Merchandise Authorization (R.M.A.). To obtain an R.M.A., please contact us at 1-831-635-9698. Please write the number and address we provide on the package so it can be processed properly. Items must be returned in their original packaging and include all original hardware, instructions, etc. There is no refund on shipping.

Used and damaged parts: Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or shipping by the customer, will not be eligible for exchange, refund or warranty consideration.

All returns must be sent freight pre-paid. No collect shipments will be accepted. Please insure the returned part for its full value to protect you against loss. Items must be returned in the same condition as new for refund. If you install the part and then remove it, it is no longer new.

Returns on electrical parts: We are unable to accept returns on any electrical parts.

WARRANTY POLICY

We honor all warranty claims according to each manufacturer’s policy. Since we sell products from literally hundreds of manufacturers, it is impossible to list them all separately here. If you wish to know the warranty policy for any particular part before placing your order, please ask any of our customer service representatives.

There is no warranty on exhaust pipes and mufflers with regard to any discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburetor jetting, overheating, and so forth, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.

PRIVACY AND ELECTRONIC COMMUNICATION
To understand our practices, please review our Privacy Notice, which also governs your visit to this site.When you visit this site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any our trademarks, logos, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our the express written consent. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of this site so long as the link does not portray us, our dealers, or our products products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link our without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This site does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We, our dealers and our affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS
All items purchased from this site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
We and our dealers attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

PRICING
With respect to items sold by us, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

  • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  • If an item's correct price is higher than our stated price, we will contact you with updated information before completing your order.

Please note that this policy applies only to products sold and shipped by us and/or our dealers.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER WE NOR OUR DEALERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR DEALERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM US, OUR DEALERS OR AFFILIATES FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, OUR DEALERS AND AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.